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1-star hotel Check-in 14:00 · Check-out 11:00

Palace Inn Westheimer

Experience exceptional hospitality at Palace Inn Westheimer, a budget-friendly hotel in Houston. Enjoy clean, spacious rooms, free Wi-Fi, and a convenient location near attractions like The Galleria and George Bush Park. Perfect for families and travelers

13561 Westheimer Rd, Houston, TX 77077, United States View on map
8.2/10
Very Good Based on 296 recent guest reviews
Free Wi-Fi Free parking Accessible Air-conditioned
What recent guests emphasize

Comfortable budget stay with attentive service

Recent guests highlight the clean, spacious rooms and helpful staff who go the extra mile to assist. While the hotel offers basic amenities and a quiet atmosphere, some note inconsistencies in housekeeping service. This straightforward property suits travelers seeking affordable accommodations near popular Houston attractions.

Guests often praise

  • Clean and spacious rooms with essential toiletries provided
  • Friendly, helpful staff known for accommodating guest needs and offering practical advice
  • Quiet, peaceful environment with minimal noise disturbances
  • Convenient parking with secure, well-maintained lot
  • Complimentary breakfast included in the stay

Worth knowing

  • Housekeeping service can be inconsistent, with some guests reporting missed cleanings
  • Basic motel-style accommodations without a pool, restaurant, or fitness center on site
  • No airport shuttle or pet-friendly options available
  • Some guests experience occasional noise from neighbors despite overall quietness
  • Located in a modest roadside building within driving distance of shopping and parks

Best for

  • Travelers on a budget seeking essential comforts without luxury extras
  • Visitors wanting convenient access to West Oaks Mall and nearby parks
  • Guests prioritizing helpful, attentive customer service
  • Those looking for quiet overnight stays away from party scenes
  • Small families or solo travelers needing simple, functional accommodations
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About this property

Welcome to Palace Inn Westheimer

Palace Inn Westheimer is a hidden gem nestled in the heart of Houston, offering a refreshing retreat at an accessible price point. With a commendable rating of 4.1, this hotel is a characteristically clean and comfortable destination that promises a pleasant stay. Located at 13561 Westheimer Rd, Houston, TX 77077, it provides easy access to local attractions like the Galleria, Terry Hershey Park, and George Bush Park.

Reviewers consistently laud the immaculate condition of the rooms, emphasizing their spaciousness and well-maintained amenities. Guests like Sheila Cannon appreciate the thoughtful essentials provided, including complimentary toiletries—tiny yet perfect for the traveler on the go. The affordable pricing, especially the generous $5 discount for late check-ins, strikes a balance between comfort and value.

Another standout feature of Palace Inn Westheimer is the exemplary customer service, particularly from the daytime property manager, Max. Jordan Barrera highlights Max's unwavering dedication and willingness to provide support to families in need, creating an atmosphere that feels like a welcoming home away from home. This level of service is echoed by Silo G, who emphasizes how the front desk staff consistently ensures guests have an enjoyable experience.

While the hotel lacks certain amenities like a pool or fitness center, its focus on essential comforts and cleanliness stands out. Reviewers like Kameron S. note the peaceful environment, ideal for unwinding after a busy day in the vibrant city. Although minor improvements in customer attitude have been suggested, the overall guest experience remains largely positive.

As noted by Gracie Johnson, the room features include a full-size refrigerator and a two-burner stovetop, perfect for longer stays or families seeking convenience. The balanced environment allows guests to feel at ease, making it an appealing option for both short getaways and extended stays.

With its dedication to cleanliness, attentive service, and convenient location, Palace Inn Westheimer stands as an excellent choice for those visiting Houston. Whether you are exploring cultural venues or simply enjoying a peaceful weekend retreat, this hotel promises a pleasant and affordable experience that will leave guests wanting to return.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Accessible
Air-conditioned

Not available at this property

Pool
Pet-friendly
Restaurant
Airport shuttle
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

S“C
SHEILA “Sheila” CANNON Jul 31, 2025
10

Room was neat and clean and they did provide the bare essentials, such as a couple of tiny bottles of shampoo and tiny bar of soap. They also generously gave me a discount of $5 for checking in after 3am and being forced to check out by 11am. In addition to my original review, I have since my first visit returned here for three more nights. I was surprised that there weren't any people partying and making noise all night. Everything was very quiet and peaceful. Management was also helpful in helping me to master the remote control and the wifi password. Thanks so much for a wonderful stay and I most definitely will recommend it to everyone.

JB
Jordan Barrera Jul 14, 2025
10

The daytime property manager Max is an absolute God send. My young family had just relocated to this area, escaping a very hard situation, and he has shown us nothing short of the best hospitality. Aside from him going out og his way to make sure we are taken care of, he offers great advice. The room service cokes twice a day from what I noticed, as well as being available at basically all time of the day and night. If you ever need toiletries, or extra towels you can ask and they'll be given. Parking lot is clean and security sits at night on sight. Amazing place that truly helped us get back on our feet.

SG
Silo G Jul 07, 2025
10

Palace Inn on Westheimer is such a great place to stay ,or get away for the weekend with such nice spacious clean room and a location central to attractions in the city, Great friendly customer service from front Desk clerk Max ,always making sure each stay is enjoyable, customer service like that is why Palace Inn at Westheimer is my num1 option for hotels

KS
Kameron S. Jun 13, 2025
8.0

Lovely and quiet environment for a typical motel. Rooms are nice and the service could use a bit more work as far as customer service with a pleasant attitude goes! Overall you’d actually have a nice experience and time here, if you were to room and stay here!!!

GJ
Gracie Johnson Apr 12, 2025
10

Great place quite, the only thing is you get neighbors that complaining on you when you haven't done nothing wrong. I don't know if it because they not happy with their own lives or what but they need to stay out mine and quit trying to get my family kicked out. The room my family is in is big with a full size refrigerator, a 2 burner stove top, a sink, full bathroom with tub, a flat screen t.v. and a d.v.d. player. Plus the 2 full size beds and a table and 1 chair. I would put at least 1 more chair in there cause if u got 2 beds u gonna have at least 2 to 3 people in that room. The service there at the front desk is good I can say. I CAN NOT say that for the maid service. My family was asked to let them in to clean today, well my aunt and her friend stayed at that room all day waiting for the maids/housekeepers to come. They had to wait because my aunt has a service dog and she had to be there with him when they came to clean, plus my aunt won't just let in anyone in the room no matter who they are especially when she got her expensive personal belongings in the room that is unnecessary to take with you while u take your dog for a walk or step out and let them clean. She was gonna be right there with them. But they NEVER showed up, and she needs clean towels, sheets and she needs some trash liners. I mean every thing was good while I was visiting my aunt today except the MAID/HOUSEKEEPER service. Oh yeah my aunt told me what she pays for her room, and I think that's a wonderful deal she got, because she couldn't get that anywhere else. I highly recommend it, they just need to hire more maids or hire better ones that know what their doing.

Location & neighborhood

Where you'll find Palace Inn Westheimer

Westwind, Texas, USA

Set in a modern roadside building surrounded by palm trees, this modest budget hotel is a mile from West Oaks Mall, 4 miles from Terry Hershey Park and 5 miles from George Bush Park.

  • Westheimer Rd @ Windchase Blvd 3 min Walk
  • Westheimer Rd @ Panagard Dr 3 min Walk
  • Westheimer Rd @ Westhollow Dr 10 min Walk
  • William P. Hobby Airport 39 min Car · 1 hr 53 Transit
  • George Bush Intercontinental Airport 43 min Car · 2 hr 12 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Texas. Distances are rough real-world times, not straight-line.

The Galleria 35,032 reviews

The Galleria

5085 Westheimer Rd, Houston, TX 77056, United States

4.5 · Shopping Mall
Seismique 4,499 reviews

Seismique

2306 S Texas 6, Houston, TX 77077, United States

4.4 · Amusement Center
Memorial Park 10,727 reviews

Memorial Park

6501 Memorial Dr, Houston, TX 77007, United States

4.8 · Memorial Park
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